Contact Us
offices:
PHL
10 east manoa road
havertown, pa 19083
PGH
176 Lincoln avenue
bellevue pa 15202
tel: 610.659.1033
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How do I place an order?
Placing an order is easy, feel free to call us during normal business hours or you can send a request directly from this site and we will get back to you ASAP. Rental Pick up hours are normally after 1pm the day before the rental start date, Rental Returns are due back in the office by 11AM the day after the rental period unless other arrangments have been made before hand. Normal office hours are Monday- Friday 9am - 5pm EST.
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Payment and Shipping
An invoice will be created, payment is due in full at the completion of the rental period, Shipping of rental packages must be covered by a COI and a Credit Card Authorization completed before any order is sent.
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Insurance and COI
An Insurance Certificate or COI covering replacement costs, due to potential loss or damage, must be secured before any equipment can leave the premises of Sync Speed, Inc. A “certificate of insurance” naming Sync Speed, Inc. an Additional Cert Holder / Loss Payee covering both liability and rented equipment is preferred and should be available from your insurance company or production. The production company is responsible for the cost to replace the same item or the closest comparably equipped model, at current retail prices less any discounts available, without deduction for depreciation. In addition, the production company shall, at their expense, maintain in full force and effect, insurance covering all equipment rented, from all sources, full replacement cost (without deductions for depreciation), and loss of use (rents) of the equipment.
Returns & refunds
It is your responsibility to inform Sync Speed, Inc. of any omissions in your order, radio performance problems, or damages so that we can remedy the situation. If we are not informed of these problems until the return of the equipment, the renter will be held responsible for lost items, full rental charges for malfunctioning equipment, and damages. Once we are alerted to a malfunction, we will cease charges from the day we were informed until the day of return. However, if the problem is determined to be due to damages incurred while on rental, the renter will still be responsible to pay additional charges for the repair and/or replacement of said equipment.